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Not Solving Problems in Japan!



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26 Comments

  1. their job is to be a human factory. The workers are EXPECTED to crank out repeatable, predictable results. If they can't do that, they're instructed to stop and ask a senior.

    That's fine in a factory. It's less so in a knowledge/innovation based modern economy.

    That's where the economy breaks down.

  2. You really hit the nail on the head here, drives me nuts in Japan too man. There's just no leeway, no creative solutions or that goodwill type of "hey, I'll see what I can do let me get back to you" just rigid, rigid Policy :/

  3. That electrician sounds about as capable as a monkey that's been taught a trick. There's no need to understand what you're doing or why you're doing it, simply do the same thing over and over again, go home, and do the same thing again tomorrow.

  4. I worked for Wal-Mart for 10 years here in Canada and despite being the Canadian branch of an American company they were so obsessed with policy. Our store was the smallest in all of eastern Canada and Wal-Mart's policies are designed around their huge super centers but they would try to blanket apply them to our store anyway. It didn't matter how nonsensical it was or how much harm it caused or how much harder it made our jobs they would do it anyway. It would inevitably not work and fall by the wayside for a while until they tried it again and the process of failure would repeat itself over and over because they refused to learn. It was a collusion of stupidity between home office and our store management and thus the word "policy" still turns my stomach to this day.

  5. I can see how that is super infuriating and frustrating. It’s making my dreams of someday living in Japan seem less and less for me.

  6. Well I wonder how a person gets on taking a car into a Dealership garage if you have a problem with your car do they give the customer the same reaction ?

  7. Totally classic situation. I was lucky enough to have my new apartment key (a copy) sorted by a pro Mr Mint guy a couple of years ago. He did say, "this is a copy", but simply said, "I can't guarantee it will work". So, given it was 2000 yen, I was in a bit of a quandry. The really funny/interesting part was that I asked him the odds, "50/50?" to calculate the chance of wasting my money. He was very smart in his reply: "I don't do percentages, because either it works or it doesn't", which I pondered for a day or two mathematically. Anyway, I felt that he knew his trade and handed over the cash. The key works perfectly… perhaps better than the original.

  8. Well you make a copy of it with a fast hardening resin and then use heat up zinc and make a copy like this. Copies with Steel, don't know what kind of forming material that needs but zinc should work fine for a while. You can make twenty copies like this.

  9. That's so true it's painful. Japanese programing is too real. It has to do with education, kids in school are taught there is one way, where as western kids are asked to find ways to overcome a task and discuss, even debate or argue their position. It's a type of societal education, it makes it difficult being with a Japanese person when this type of thinking is always in the background.

  10. For japanese people it is not: Think outside the box but think inside the box. And the inside box has many signs what they cannot do.

  11. Do they not have those little key copying machines that you just use yourself?

  12. Asian cultures have a real problem deincentivizing problem solving. hope it changes in the future cause its going to be harder for those people because of it

  13. This is a great example why having a Group Mentality is not all that. No individuality, No Creativity, No differing points of view or Perspective and No thinking outside the box.

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