How to Buy & Use Shinkansen Bullet Train Tickets in Japan and Online

Let’s look at how to buy Shinkansen tickets and how to use the various forms of tickets, including paper ticket, QR code, or ticket linked to an IC card. You can buy Shinkansen bullet train tickets in Japan at a JR Ticket Office or through a ticket machine. You can also purchase tickets online, through Klook, SmartEX, or JR East. We appreciate the commissions we earn when you purchase through our Klook affiliate link: https://geni.us/shinkansen or use KENSHOQUESTKLOOK (residents of USA, $50 minimum spend)

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TIME STAMPS

00:00 Ways to buy Shinkansen tickets in person and online
00:55 Classes of tickets: non-reserved, reserved, Green, Gran
02:12 How to purchase from ticket machine
07:12 How to use paper Shinkansen ticket
08:49 Purchase from JR Ticket Office Counter
09:50 How to buy Shinkansen tickets online
10:00 Klook app and website
13:02 How to use QR Code ticket
14:57 SmartEX JR West (Tokaido, Sanyo, Kyushu)
15:56 Linking SmartEX ticket to IC card
17:15 How to use ticket linked to IC card
17:42 Other ways to use SmartEX tickets
18:58 JR East eki-net website
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16 Comments

  1. I arrived in Japan yesterday and thanx to your previous advice am all set to take my first Shinkansen in a few hours, many thanx!!πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰

  2. This is super helpful, and you explained very well, thank you! Do you have/could you make a similar video about limited express trains, or any other type of train that requires extra/special tickets?

  3. The first video that explained how to view the Digital Suica card number on an iPhone, thank you.

  4. Thank you for the video. I bought my tickets online through SmartEX app for my March trip last December and still waiting for my seats finalized next February. I will bring my luggage with me because I just stay 3 days in Kyoto and my luggage isn’t oversized. Can I put my luggage in front of me on the Shinkansen? Any suggestions to choose my seats. Thank you

  5. Taking Shinkansen from Kyoto to Tokyo on May 26. Will be staying in Kyoto from May 21. Do you think I can just buy ticket when I get there on the 21 or should I buy it online prior? It is necessary to buy Shinkansen tickers early? Mahalo

  6. Sorry follow up. If you buy ticket on Klook and they don’t sit your party of 4 together. Is there a way to change to later train time to sit together? Can you choose seats once Klook issues you a QR code?

  7. Great video. I have a question. If I buy 4 adult tickets on smartEX for the 4 people in my party and I enter each of our IC card number into smartEX (2 digital suica and 2 physical suica card number), am I supposed to able to assign each ticket to its respective IC card number? And then we enter the Shinkansen gates as usual tapping our 2 iPhone digital suica and then other 2 physical suica cards? So once I assign the tickets to an IC card in the smartEX app then I don’t need the smartEX app anymore at the station correct?

  8. Hey Kensho Quest do you have any experience Driving Rentals in japan, do you recommend it to Americans , I was planning to Rent one during my time in Yamagata.

  9. Hi, request for help, i will arrive at osaka at shin osaka and then go to osaka castle, from there i want to go to shentoji temple and then umeda sky building. please tell me the best way through metro/subway for this and after that end of day to namba as my hotel is in namba

  10. Does it make sense to book Shinkansen ticket in advance from Kumamoto to Osaka in early February?

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