As one of the leading airlines of Asia, Japan Airlines (JAL) has had a long history and a symbol of Japan to the world. With a great rise, it also had a great fall which threatened the future of the airline. During its worst crisis, JAL turned to a trained buddhist monk to lead the airline’s turnaround.
Video/Image Credits: Pixabay, Airbus, Japan Airlines
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The crash of JL123 remains to this day the worst single aircraft disaster in the world, not only in Japan. It is still a very vivid memory in the nation, and its real cause the subject of an unsolved and ever-ongoing controversy (many books in Japan but in Japanese only).
Japan Airlines is the airline that integrated the most 747 jumbo jets in the whole world.
To fly from Tokyo to Fukuoka, it makes sense to stop "on the way" in Osaka, as it is situated roughly midway. Not the other way around.
Now more facts :
The controversial JAL philosophy was imposed on the remaining employees in the form of a small book to carry at all times as excerpts often have to be recited at briefings. It was treated as an instant go-to problem solver as well as common focus-bearing item. It really contains great ideas, but also substantially demands from employees undivided submission to the company's new conditions in order to make up for the government's help that was received – i.e. the Japanese tax payers meaning the customers – which is a very decent concept stemming from gratefulness, and that is very good in my view.
However, in concrete terms it really boiled down to accepting much worse conditions in all aspects of the job, be it compensation, working hours, layover lodging… without expecting anything in return, in great contrast to the excesses that some could get away carrying on enjoying very blatantly after the bankruptcy as well as before. In other terms, it became much harder for more people in the company to feel rewarded in their job. As usual, there is the story in front of the camera and then there is the reality of day to day life for ordinary employees behind the scenes, filled with ordinary injustice in the form of unacceptable double standards and opportunism, and the younger generation pays the higher price for the privileged elders who spoilt it for them. But because of its infamous management by fear, it seems to work for customers at least, and a few chosen employees.