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This is a comprehensive Flight Review of Air France.
Class: Economy
Route: Colombo (CMB) to Frankfurt (FRA) via Paris (CDG)
Plane: Boeing 787-9 & Embraer 190
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30 Comments
Small hack, at the middle of long flights they have unlimited snacks at the back of the plane
I really enjoy flying with AF
I love Air France but I HATE the airport in Paris!!!
Josh please do not talk about food while you are still in the loo
yes, do always check for poop and blood under your seat
Just watch out for blood and feces under seats left over from previous flights. Yes this happened. A previous passenger had a "hemorrhage" and intestinal emergency which soaked the entire floor under the seats in blood and feces. IT was NOT cleaned after the incident. Air France's response to the next customer who had their belongs and feet saturated in it…a free bottle of water😂
Air France offers a very good quality/price ratio. The reason why I really like this company are the unbeatable connections at CDG. It did happen to me to miss planes in some exotic places of the world and the best way for me to get back home was hoping into an AF flight to Paris and then connecting to another one from there. CDG is badly connected to Paris, but it is one of the best airports in the world in the terms of flights connectivity. There is a direct flight from there to almost any place in the world.
AirFrance services are really going down. For my trip to Japan, a month ago, I booked on the Air France website in my personal space, 3 round-trip tickets 5 months before.
Wanting to offer better seats to my family, I go on my reservation a few minutes after purchase and decide to buy seat options with more room for the round trip for more than 350 euros.
On the morning of check-in, I discovered that the 3 seats I had reserved for the one-way trip were not available (ditto for the return trip). I call customer service and I am told that my seat reservation, paid 5 months ago, is not associated with my tickets, and that I paid for seats on a reservation without tickets. I only had one file on my account.
So I found myself unable to fly comfortably and make my family happy. I had to wait 37 days to get my money back, and I have no compensation, no alternative, no excuse.
Of course, there was no specific place available anymore and I was almost told that it was my fault not to have noticed that the file references are not the same.
How can I know by going back to my customer area and going on my reservation and paying that the seats are not linked.
In addition, the customer service tells me that my seat reservation is no longer valid, but they did charge me for non-existent seats.
For AirFrance the customer is indeed the king… but the king of idiots.
Curious, have you flown Air France from LAX to Tahiti? We fly every two years on Economy and it has always been a Great experience.
Next month will be my first Business Class to Tahiti, but only one way.😊
Wonder if the destination makes a difference of service. Tahitian are the friendliest ever!
No Phillips hates remote stands
I meant Noel
Air France is the worst airlines I've ever flown with. It's a disgrace to humanity.
This might be really sad but I just watched a video of some of the biggest commercial crashes, first two were both Air France. Flights 447 and 4570. That's what lead me to looking up Air France.
Not just only Air France. I feel I don't really interest in going out to other countries anymore. Maybe Chinese and Western found a lot of problems since of time, not just only the epidemic and the human rights of my hometown.
Josh, I think the reason AF seats were dirty/messy was because, as you said, the flight arrived from Maldives, and due to quick turnaround, the maintenance crew did not have enough time. Me and my family have also traveled AF from London Heathrow via CDG (Paris) to Mombai. It was a best and relaxed journey we had ever had. You are right about their staff. Very curtious, friendly, attentive, and always had a smile. Try comparing AF and British Airways to any long haul American flights. You will be like traveling on a Banana republic airlines with Americans.😂
My mom was mistreated on her flight all because of the smell she left in the lavatory! Like that’s human nature. Flight attendant never gave her snacks or anything simply for that reason, 0/10!
EMIRATES & QUATAR THE BEST. NO SHIT
They are. I think their employees have training just to learn how to treat customers badly.
Air France staff very rude on Caribbean flights. My experience. That is why i never fly them anymore. Sri Lankan to/from Sri lanka is still the best…again, my experience.
I've always had a lovely experience with Air France economy class so far!
This was a great review, Josh 😊
One last airline to travel with
CDG has to be the worst airport in the history of airports. The gates and terminals have literally delayed so many passengers SHUT IT DOWN!!!!!
I would say slightly below average
Transit in CDG really depends where you come from and where you're going to (and with which company). Never been to 2G but as I understand that's the unlucky one, pretty far and with mandatory bus to get there while all the rest of terminal 2 is interconnected by foot +/- train, and T1 2 and 3 are also interconnected by train (CDGval).
As I read in another comment, AF Hop! isn't a low-cost branch, that's just where they put some of the short-haul flights, like KLM CItyhopper. As I understand, service is pretty much like normal AF flights of the same length.
Traveling in business class must be great, I guess you got your luggage back. Economy is a bit of a hit and miss. 🤣
Hard seat. Not comfortable
A typical 3 stars airline
una verguenza, en un vuelo pekin paris nos dieron de comer a la hora de despegar y nos tuvieron cerca de 9 horas seguidas sin comer , nada mas que cafe y unas galletas, al final faltando una hora y media para llegar a paris se apiadaron del pasaje y nos dieron una ligera cena. vergonzoso como una compañia como air france, en un viaje de casi 14 horas, desatiende a los pasajeros y les hace pasar hambre.