This session will focus on the current opportunities and challenges presented by technology, new platform tourism services, the transformation in new business models and labour force and mobility patterns. Under a ‘2030 vision’ for urban tourism, the panel will discuss the ways to maximize the positive impact for the visitor and the local community while minimizing the undesirable consequences of tourism in urban areas. As a key concept, Smart Cities will also be illustrated through successful cases.
Moderator: Prof. Dimitrios BUHALIS, Head of Department Tourism and Hospitality Bournemouth University, United Kingdom
Panellists:
Mrs. Diana ROBINO, Global Tourism Partnerships Lead, Mastercard
Mr. Jackson PEK, Vice President and General Counsel, Asia Pacific, Amadeus
Mr. Fabio MONTANHEIRO, Research Coordinator, Tourism and Events Observatory (OTE), City of São Paulo, Brazil
Mr. LEE Donggun, CEO, myrealtrip, Republic of Korea
Mrs. Yael FROMAN-IDESES, Digi-Tourist Project Manager, Tel Aviv Global & Tourism, Israel
Mr. Dionisis KOLOKOTSAS, Manager on Public Policy and Government Relations, Google Asia-Pacific
Q&A