John Alwyn-Jones here again and as I said in the first and second articles in this series of really interesting articles and videos about Australia’s leading home based travel agent company, TravelManagers Australia, if there is one sector in Australia and in fact globally that has gone through the grinder and experienced absolutely devastating ruin as a result of COVID-19, then it has to be travel agencies, with as a result of Australia’s international borders closing, hundreds upon hundreds of the familiar high street travel agencies, we are used to seeing closing their doors and many thousands of travel agents being laid off and forced to seek other jobs
While that is truly devastating, perhaps it is an additional indicator of that the day of the traditional bricks and mortar order taker travel agent is over and a new model is taking centre stage.
So, whether you are a travel agent, elsewhere in the travel industry, doing something else, laid off or a consumer, you may be asking what is that new model, with the interesting thing being I discovered is that this new model has been around for some time with savvy consumers already and for some time, booking their travel with their own personal travel consultant or travel advisor – let’s forget the word “agent” – who are home based and working within networks for example the top one in Australia, TravelManagers Australia and booking with their very own, TravelManagers Australia Personal Travel Manager.
So, this is the third and final article and video in the series of three articles and videos about the impact of COVID-19 on travel and tourism and in particular the former “travel agent” business and in this video below, I met with just a few of the 600 personal travel managers all over Australia in every state and territory, that run their own business from home, and they have the resources to be flexible about where and how they work, with being home-based means they can work from just about anywhere, at a time and location that suits their clients, with their passion palpable in the video below, which you have to
check out.
In this third video and article am chatting with some of the amazing Travel Managers Personal Travel Managers located across Australia who are right at the coal face as it were of travel about their experiences and how Travel Managers works for them and their clients.
So what sort of people are they? Well they are…men, women, mothers, fathers, single, married, parents, grandparents, they might have kids at home or they may not, some are highly experienced in travel others less experienced in travel, some have worked for other agencies, some have not, some have been with TravelManagers for some time, other less time, some have a great client base, some are building their client base…in short, an extremely eclectic mix indeed and all the more amazing for that, bringing their amazingly broad ranging experience to TravelManagers Australia
Above all, they all have incredible passion for what they do, they are forward thinkers and planners, they are business focussed, they are networkers, they work hard, they have attention to detail, they are always thinking about new ways to create business, for example, events, tours and more, they are good marketers, they use social media, they target the type of clients they want, but above all what really struck me was that although they are spread throughout Australia, they all believe in and are absolutely passionate about being a member of the TravelManagers Australia family.
So, before you check out what some of the Travel Managers Personal Travel Managers had to tell me, take a few seconds to think of you TravelManagers Australia Personal Travel Manager is how you would think of a personal trainer or financial planner, because like them your TravelManagers Australia Personal Travel Manager is there simply to help achieve a client’s travel goals, with whether travelling for business or for fun, with a TravelManagers Australia Personal Travel Manager working closely and personally with their clients to create a tailor-made trip that’s as their ads say “as individual as you are” and individual as they want.
TravelManagers Australia is very well established and secure, as it is part of the House of Travel Group, Pty Ltd, first opening in New Zealand in 1986 and then in Australia in 2007, with House of Travel having grown into the largest independent travel company in Australasia. This means that not only do TravelManagers Australia Personal Travel Managers have access to amazing travel deals, but their customers are provided with the added security that their money is secure through the booking process.
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