Economy

Nov 27, 2025 16:06 (JST)

Tokyo, Nov. 27 (Jiji Press)–Japanese beverage giant Asahi Group Holdings Ltd. said Thursday that 1,914,000 sets of personal information were compromised due to the recent cyberattack that prompted a suspension of shipments of beer and other products.

“We deeply apologize for causing great inconvenience to our customers,” President Atsushi Katsuki told a news conference. He explained the situation in public for the first time since a system failure caused by the cyberattack occurred on Sept. 29.

Of the total, 1.52 million sets are data from customers who contacted group companies. Personal data of employees were also compromised.

Katsuki said that the company plans to resume placing and taking orders through its system in December, aiming to fully restore its logistics operations by February 2026. However, he stated that the full restoration will not immediately lead to resumption of shipments for all products.

He also said that financial compensation to customers would be handled case by case. “I myself want to fulfill my responsibility,” he said, regarding the issue of whether he should step down.

[Copyright The Jiji Press, Ltd.]

Jiji Press

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