This is the beginning of a new challenge, creating new value and serving as a bridge connecting
our diverse customers around the world regardless of culture, language, nationality, age, gender, or disability.
Many people are expected to come to Japan in 2020, and our aircraft may be some of these passengers’ very first experience of the country.
On board our aircraft, at the airport, and in a variety of other settings, we want to provide tangible
and intangible services that delight our customers from all over the world.
By providing world-class universal and inclusive services, we wish to act as a bridge between Japan and the world, contributing not only
to the success of the Olympic and Paralympic Games Tokyo 2020 but also providing pleasant air travel for all.
Everyone at ANA will work together as one to make the year 2020 a runway from which people both in Japan and around the world can take off.
Target : Traveling around the world
Travel reminds those paying attention that they are not the only man in the world, that this is a huge world and that they are only a small, insignificant human in it. This is quite a leisure experience – to go to another country or another state and see large numbers of peoples living differently, and coming to understand how large the world actually is. When people who learn return home, they keep with them this perspective for the rest of their life and they benefit from this is knowledge and perspective.
Another benefit to traveling is coming to see one’s native country in a different light, in a different way. This is done through being able to compare and contrast home from a foreign location, done most always through traveling. A new perspective may be formed