9. How missing scissors caused chaos at Hokkaido's new Chitose airport

9. How missing scissors caused chaos at Hokkaido’s new Chitose airport – Times of IndiaNews9. How missing scissors caused chaos at Hokkaido’s new Chitose airport Disruption
36 flights were cancelled and 201 delayed at a Japanese airport on the weekend after a pair of scissors went missing in a store near the boarding gates.Security checks at Hokkaido’s New Chitose Airport domestic terminal were suspended for about two hours on Saturday morning, leaving hundreds of travellers temporarily stranded.There were huge bottlenecks and queues as passengers in the departure lounge were forced to retake security checks.Japan’s Ministry of Land, Infrastructure, Transport and Tourism has asked Hokkaido Airports to investigate the cause and prevent it from happening again.Lost and found
Authorities tried to locate the missing scissors, which were found at the same store the following day.Although the scissors weren’t located on Saturday, the day they went missing, security checks and flights eventually resumed that day.Hokkaido Airport, the operator of New Chitose airport, announced on Monday that the scissors had been found by a worker at the store on Sunday.Authorities explained that they held off on making the announcement until they had confirmed that the scissors were the same as the ones that were lost.Major airport
New Chitose is one of Japan’s busiest airports, serving the world’s second-most travelled domestic air route — between Tokyo and Sapporo — according to aviation analytics company OAG.More than 15 million travellers used the airport in 2022.Reactions
Many travellers affected by the cancellations and delays were flying home after Japan’s annual Bon holiday.“I don’t think we have any choice (but to wait),” one traveller told local media at the time. “But I do hope they are a bit more careful about it.”Social media users on X praised the airport’s response to the incident, with several saying it reaffirmed their confidence in Japanese air safety.“This incident showcased the safety of Japanese aviation and the thoroughness of its manuals!” one user wrote.

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