How to Use the Visit Japan Web QR Code at the Airport Machine ( 2025 )

How to Use the Visit Japan Web QR Code at the Airport Machine ( 2025 )

After obtaining your QR code from the Visit Japan Web site, follow these steps at the airport to input it into the machine and complete the customs procedure:
Locate the Electronic Declaration Terminal
Upon arriving at the baggage claim area, look for the electronic declaration terminals (kiosks). These machines are typically placed around the customs inspection area near the baggage carousels. They are available at major airports like Narita, Haneda, Kansai, and others.

Prepare Your QR Code and Passport
Have your Visit Japan Web QR code ready on your smartphone (or a printed copy as a backup) and your passport in hand. Ensure your phone is charged and the QR code is easily accessible.

Start the Process at the Machine
Approach the terminal and follow the on-screen instructions. The machine usually supports multiple languages, so select “English” if needed by pressing the language option on the screen.

Scan Your Passport
Place your passport on the scanner, with the photo page facing down (the page with your personal details and IC chip). The machine will read the IC chip in your passport to verify your identity. Follow any prompts to adjust the passport if it’s not scanning properly.

Scan Your QR Code
After the passport is scanned, the machine will prompt you to scan your QR code. Hold your phone with the QR code displayed (or your printed copy) over the scanner. Make sure the QR code is clear and fully visible. The machine will read the code, which contains your pre-registered immigration and customs declaration information.

Take a Facial Photo (if Required)
Some terminals may ask you to look into a camera for facial recognition to match your face with the passport photo. Remove any face coverings (like masks or sunglasses) if instructed, and follow the screen’s guidance to position your face correctly.

Confirm Your Details
The machine will display your declaration details (e.g., items you’re bringing into Japan). Review the information on the screen to ensure it’s correct. If everything is in order, press the confirmation button (usually labeled “OK” or “Confirm”).

Receive Instructions for the Customs Gate
Once completed, the machine will assign you a customs gate route (e.g., Gate A, B, C, or D) based on your declaration. This will be shown on the screen and may also be printed on a small receipt. Note the gate number or letter.

Proceed to the Assigned Customs Gate
Collect your passport and any receipt, then head to the designated customs gate. At the gate, facial recognition may be used again to allow you to pass through without stopping (if it’s an e-Gate). Simply walk forward slowly as instructed. If additional inspection is needed, a customs officer will guide you.

Collect Your Baggage and Exit
After passing through the gate, proceed to pick up your baggage (if you haven’t already) and head to the arrival lobby.

Tips
Complete this process while waiting for your luggage to save time.

If the machine malfunctions or you encounter issues, look for a nearby customs officer for assistance.

The entire process at the terminal typically takes less than a minute if everything is prepared.

This streamlined procedure helps you bypass paper forms and long queues, making your arrival in Japan smoother and faster!

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